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Privacy Policy

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Privacy Policy

Thank you for visiting the ExportHelp website. ExportHelp is an online portal that promotes South African exports.  In support of this objective, the ExportHelp website occasionally collects business or personal information from our users. We do not collect this type of information without the voluntary consent of the site visitor. The main purpose of this policy is to inform our visitors that you have rights that all business or personal information provided to ExportHelp is on a voluntary basis, and that information provided will be protected as far as possible.
All information submitted by visitors is voluntary. Submitting information constitutes your consent for ExportHelp to use the information for the purpose stated and indicates to us you are aware of ExportHelp’s Privacy Policy provisions. The specific practices outlined in this privacy statement apply to web pages contained within the confines of the ExportHelp website, but do not apply to any third-party or external websites referred to by ExportHelp (here you will need to refer to the privacy policy of each site in question). When you follow a link to another site, you are subject to the privacy policies of the new site


Specific privacy issues

ExportHelp takes the issue of privacy very seriously, including user interactions with its website.

Some data is collected automatically about users, including:

  • Standard machine identity details, as is normal and necessary when a user interacts with a website and server; and
  • Clickstream data on the nature of a user’s visit to the site, including server address, user’s upper domain category (eg: .com, .org, .za, .at, uk, etc), date and time of the visit, the path taken to the ExportHelp site (eg: through a search engine or link at another site), and pages accessed, route taken through the site, searches performed, and documents down-loaded.
  • ExportHelp uses cookies on its website, but only to identify a repeat visitor.  The cookies are not used to identify an individual, nor to track an individual's preferences or behaviour when using the site, nor to customise the site or affect what is offered to users.

When a user provides information to ExportHelp through the website, such as registering online for a seminar, making a purchase, or registering for a particular service, ExportHelp;

  • Does not collect any unnecessary information, nor distribute the information externally without the user's knowledge or consent, nor collect any information without the user's knowledge or consent
  • Attempts to store infomation as securely as possible and does not allow access to this information by external parties unless required by law (for example, if the infomation is subject to a warrant or subpoena).

Any information collected is used solely by authorised ExportHelp staff for the purposes of:

  • Analysing the effectiveness of the website to improve its usefulness and service;
  • Processing electronic transactions;
  • Checking and registering of companies for ExportHelp events and/or services; and/or
  • Processing a request or feedback by a user.

Security, intrusion, and detection  

Unauthorised attempts to upload or change information, or otherwise cause damage to our website, are strictly prohibited and may be result in legal action.

Google Ads

  • Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website.
  • Google's use of the DART cookie enables it and its partners to serve ads to users based on their visit to your sites and/or other sites on the Internet.
  • Users may opt out of the use of the DART cookie by visiting the advertising opt-out page. (Alternatively, users can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.)

 
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© Cornelius Bothma

Learning to export...
The export process in 21 easy steps
Step 1: Considering exporting
Step 2:Current business viability
Step 3:Export readiness
Step 4:Broad mission statement and initial budget
Step 5:Confirming management's commitment to exports
Step 6: Undertaking an initial SWOT analysis of the firm
Step 7:Selecting and researching potential countries abroad
Step 8: Preparing and implementing your export plan
Step 9: Obtaining financing for your exports
Step 10: Managing your export risk
Step 11: Promoting the firm and its products abroad
Step 12: Negotiating and quoting in exports
Step 13: Revising your export costings and price
Step 14: Obtaining the export order
Step 15: Producing the goods
Step 16: Handling the export logistics
Step 17: Export documentation
Step 18: Providing follow-up support
Step 19: Getting paid
Step 20: Reviewing and improving the export process
Step 21: Export Management
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