Thank you for visiting the ExportHelp website. ExportHelp
is an online portal that promotes South African exports. In
support of this objective, the ExportHelp website occasionally
collects business or personal information from our users.
We do not collect this type of information without the voluntary
consent of the site visitor. The main purpose of this policy is to inform our
visitors that you have rights that all business or personal information provided
to ExportHelp is on a voluntary basis, and that information provided will be
protected as far as possible.
All information submitted by visitors is voluntary. Submitting information constitutes
your consent for ExportHelp to use the information for the purpose stated and
The specific practices outlined in this privacy statement apply to web pages
contained within the confines of the ExportHelp website, but do not apply to
any third-party or external websites referred to by ExportHelp (here you will
a link to another site, you are subject to the privacy policies of the new site
Specific privacy issues
ExportHelp takes the issue of privacy very seriously,
including user interactions with
Some data is collected automatically about users, including:
- Standard machine identity details, as is normal and
necessary when a user interacts with a website and server;
- Clickstream data on the nature of
a user’s visit
to the site, including server address, user’s upper
domain category (eg: .com, .org, .za, .at, uk, etc), date
and time of the visit, the path taken to the ExportHelp
site (eg: through a search engine or link at another site),
and pages accessed, route taken through the site, searches
performed, and documents down-loaded.
but only to identify a repeat visitor. The cookies
are not used to identify an individual, nor to track
an individual's preferences or behaviour when using
the site, nor to customise the site or affect what is
offered to users.
When a user provides information to ExportHelp through
the website, such as registering online for a seminar, making
a purchase, or registering for a particular service, ExportHelp;
- Does not collect any unnecessary information, nor distribute
the information externally without the user's knowledge
or consent, nor collect any information without the user's
knowledge or consent
- Attempts to store infomation as securely as possible
and does not allow access to this information by external
parties unless required by law (for example, if the infomation
is subject to a warrant or subpoena).
Any information collected is used solely by authorised
ExportHelp staff for the purposes of:
- Analysing the effectiveness of the website to improve
its usefulness and service;
- Processing electronic transactions;
- Checking and registering of companies for ExportHelp
events and/or services; and/or
- Processing a request or feedback by a user.
Security, intrusion, and detection
Unauthorised attempts to upload or change information, or
otherwise cause damage to our website, are strictly prohibited
and may be result in legal action.
- Google's use of the DART cookie enables it and its partners to serve ads to users based on their visit to your sites and/or other sites on the Internet.