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STEP 9: OBTAINING FINANCING FOR YOUR EXPORTS
You are here: Step 9: Obtaining financing for your exports > EMIA > National Pavilions > Preferred Service Providers

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Preferred Service Providers (PSPs)

Introduction

In order to improve the efficiency of the scheme and to provide increased service levels to customers, Trade Investment South Africa has appointed Preferred Service Providers (PSP's), to the EMIA scheme, for the provision of Travel and Freight Forwarding services. These PSP's are:

Air travel

Company Contact person Phone Email
Flight Specials Pretoria Travel Ms Karin Rheeder
Ms Melody Coetzee
012 343 9120 kr.pretoriatravel@galileosa.co.za
mc.pretoriatravel@galileosa.co.za
Connex Travel Ms Carin Oelofse
Ms Martonette Grobler
012 342 3600 carino@connex.co.za
martonetteg@connex.co.za
Sure Travel Samber Ms Lisl Lindeboom
Ms Estelle Kruger
012 362 4242 Lisl@travelsamber.co.za
Estelle@travelsamber.co.za
Flywell Travel Pretoria Ms Ayesha Lakhan
Ms Nisha Singh
Ms Jeanne Mooloo
012 374 2041 /2/3/4/5 flypry@galileosa.co.za
nishas.flywelltravel@galileosa.co.za
jeannem.flywelltravel@galileosa.co.za

* Note: The current PSP panel was appointed until 30 June 2008. A new panel will be appointed after this date.

Freight forwarding

Company Contact person Phone Email
Krew Trans-Link IEL (Pty) Ltd Mr Mike Weeks 011 396 1494/5 mike@translink.co.za
Sebenza Forwarding & Shipping Consultancy (Pty) Ltd Mr Richard Harper 012 665 1141 rharper@sebenza.co.za
Exhibitions Freighting GSM CC Mr Clive Nel 021 556 2270 ef-gsm@iafrica.com

Air-ticket booking procedure

The following procedures will be followed in respect of the pruchase of air-tickets for participation at National Pavilions:

  • thedti will make a provisional reservation with the travel agent for the traveller from the firm. Details of the reservation in the name of the traveller from the firm, together with the price of the air ticket, which will be purchased by thedti, is then forwarded to the firm.
  • thedti then issues an order to the travel agent to issue the tickets for the indicated travellers from the approved firms.
  • The firm is then given a maximum of three (3) working days (unless indicated for a shorter time) to contact the travel agent to confirm the reservation and to have the ticket issued by the travel agent. Failure to confirm the reservation and have the ticket issued will result in the reservation being cancelled. In this case the firm will be liable for any additional costs for the air ticket of the traveller. thedti will therefore only cover the costs of the approved ticket amount.
  • thedti covers the costs of the tickets for the shortest/most direct route and for the bookings on the dates relative to the exhibition. Any costs as a result of changes to the booking/deviation to the route and dates are for the firm's own account and must be settled directly with the travel agent.
  • Should an exhibitor request the appointed travel agent to cancel an air ticket, which has already been issued, the cancellation fee as well as the cost of a new ticket, will be solely for the exhibitor's account. EMIA will not provide financial assistance in terms of an air ticket, which has been cancelled and re-issued. The exhibiting firm must also confirm in writing to Director: Export Promotion, the new traveller's details and that this traveller has decision-making capacity.
  • Should the exhibitor not be able to travel and the air ticket has not been issued then a letter from the firm's Chief Executive Officer/Managing Director should be forwarded to the Director: Export Promotion, indicating the following:
    • Reasons why the traveller is unable to travel to the event;
    • Confirming the name and designation of the new traveller;
    • Confirmation that the new traveller is a full time employee of the firm;
    • Confirmation that the new traveller has decision-making capacity; and
    • A certified copy of the new traveller's passport.
  • On approval of an application the participant(s) must supply the travel agent with the following:
    • Credit Card details, or
    • A deposit equivalent to the cancellation fee.

Customer liabilities

Should changes in the final booking occur due to:

  • An approved applicant(s) cancelling his/her/their participation
  • An approved applicant(s) changing it's/their participant's name; and these result in changes to the costs of the booking, in the form of higher prices per ticket, the dti will not be responsible for the payment of the increased prices. The applicant(s) will bear the cancellation fee and any additional costs.
  • All that is required from the customer is to arrange for the issue and delivery of his/her ticket from the service provider.
  • EMIA will not consider claims in respect of travelling expenses where the dti Preferred Service Provider was not utilised.
  • EMIA will not be responsible for any service fees/administrative fees charged by the Preferred Service Providers or for cancellation fees which are incurred due to travel deviations. All these additional costs must be borne by the customer. Please note that at the time of booking/issuing of ticket the PSP's will request your banking details in order to facilitate these transactions.
  • Please note that thedti is not allowed to provide travel insurance related to the air ticket. The exhibitor is responsible to contact the travel agent to arrange travel insurance. The insurance costs will solely be for the exhibitor's account.

Preferred Service Provider Disclaimer

Please note that EMIA does not accept any liability relating to the non-performance or service delivery of the appointed Preferred Service Providers pertaining to the transport of samples or air and travel arrangements.

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Step 9: more information

Step 9: Obtaining finances/resources for your exports
      Bank financing
      Payment methods as a means of financing
      dti EMIA incentives
            Definitions and terminology
INDIVIDUAL PARTICIPATION INCENTIVE SCHEMES
            Individual Exhibitions (IE)
            Individual Inward-bound Mission (IIBM)
            In-store promotions (IP)
            Primary Market Research (PMR)
GROUP PARTICIPATION INCENTIVE SCHEMES
            Group Inward Buying Trade Missions (IBM)
            National Pavilions (NP)
                  .Types of National Pavilions
                  .Who qualifies for National Pavilions?
                  .Types of assistance and financial contributions
                  .Steps involved in applying for assistance
                  .Claims procedures
                  .Exporter advice and responsibilities when attending National Pavilions
                  .Special conditions
                  .Supplementary information
                  .Contact details for National Pavilions
                  .Corresponding with EMIA
      Payment terms and export financing
      Pricing as a means of financing
      Export receivables
      Foreign currency loans
      Alternative sources of financing

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More information on Step 9
Learning to export... The export process in 21 easy steps
Step 1: Considering exporting
Step 2:Current business viability
Step 3:Export readiness
Step 4:Broad mission statement and initial budget
Step 5:Confirming management's commitment to exports
Step 6: Undertaking an initial SWOT analysis of the firm
Step 7:Selecting and researching potential countries abroad
Step 8: Preparing and implementing your export plan
Step 9: Obtaining financing for your exports
Step 10: Managing your export risk
Step 11: Promoting the firm and its products abroad
Step 12: Negotiating and quoting in exports
Step 13: Revising your export costings and price
Step 14: Obtaining the export order
Step 15: Producing the goods
Step 16: Handling the export logistics
Step 17: Export documentation
Step 18: Providing follow-up support
Step 19: Getting paid
Step 20: Reviewing and improving the export process
Step 21: Export Management
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